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Support Center

We're here to help! Find answers to common questions below or send us a message directly.

Frequently Asked Questions (FAQ)

Is my data and photos safe with PicConvert?

Absolutely. Your privacy is our top priority. All image processing, including conversion and compression, happens directly on your device. Your photos are never uploaded to our servers, so you maintain complete control and security over your files.

Which file formats are supported?

PicConvert supports a wide range of popular image formats, including but not limited to JPG, PNG, HEIC, GIF, and can convert images to PDF. We are continuously working to add support for more formats.

How does batch processing work?

The batch processing feature allows you to select multiple photos at once and apply the same conversion or compression settings to all of them. This saves you significant time compared to processing each image individually.

Do I need an internet connection to use the app?

No, the core features of PicConvert work entirely offline. Since all processing is done on your device, you can convert and compress images anytime, anywhere, without needing an internet connection.

Contact Us

If you couldn't find the answer to your question in the FAQ, please fill out the form below or email us directly at support@smarterapp.online.